Wednesday, November 23, 2022

Getting the Run Around

I HAVE NOTHING AGAINST smart phones, because it isn't their fault that humans spend their entire lives constantly staring at them, whether when driving, walking, or defecating. I recall the excitement when Steve Jobs introduced his modela in 2007, and everybody in the United States, especially teenagers, just had to have one, now. Now, everybody still has one, except me. Wonderful thought smart phones are, I simply do not nor have I ever felt the "need" or "desire" to own and operate one. I just don't need all that stuff, marvelous though it is, texting, the internet, photographing, etc. The expense of owning and operating an I Phone has always kept me at bay as well. For the last ten years or so I've had what is called a "Home Phone", which is a land line, essentially, but which can be taken and used in your car, and is technically "portable", although it comes in a big box, much like phones fifty years ago did. Mine I never took out of the house, and was content to have phone service resembling what I grew up with, except for the caller ID which we didn't have in 1970. Then the company sent me a letter announcing that they are phasing out their 3G network, including my phone service. They said they oh so strongly wanted to keep me as a custome, and offered me options, including a free phone. When I went by their office they offered me an upgrade to my existing service, but no free phone; they were going to charge me for the upgrade. So, I told them thanks but no thanks, and to shut my phone service off. They asked for my account number and PIN number, and I told them I hadn't the faintest ieda about either. I tturned out that when I first signed up for their home phone service, PIN numbers were not reuired, not even available, but become both later. I never received one. After making several hone calls and visiting two different Verizon stores, a young male implooyee told me that tere is absolutely no way for them to disconnect my phone service, since nobody can open my account without a PIN number, and that its too late for me to get a PIN number. So, I'm stuck with my old phone service. But not for eternity! The young Verizon empoyee, who must've thought he was quite clever for "discovering" what he called a "work around", informed me that when the old 3G network is shut down at the end of the year, my phone service will be automatically shut off even if I do nothing, such as staying with Verizon and accepting their expensive upgrade, which I most certainly will not do. The young man said that when the phone is shut off, I would receive only one final bill from them, for the extra month of service I didn't want but got beccause of their inability to shut my service off. Any guesses as to whether I'll pay it?

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